1. Order Processing
- Processing Time: Orders are typically processed within [2 business days] after confirmation. Please note that processing times may be longer during peak seasons or due to unforeseen circumstances.
- Order Confirmation: Once your order is placed, you will receive a confirmation email. When your order ships, we will send you an additional email with tracking information.
2. Shipping Options and Times
We offer the following shipping options to suit your needs:
- Standard Shipping: Estimated delivery within [5-7 business days] from the date of shipment.
- Express Shipping: Estimated delivery within [3-5 business days] from the date of shipment for faster service.
Shipping times may vary depending on your location and chosen shipping method. Please allow extra time for deliveries to remote or international locations.
3. Shipping Rates
Shipping rates are calculated based on the weight and destination of your order. You will see the exact shipping cost at checkout before completing your purchase.
4. Tracking Your Order
Once your order has shipped, you’ll receive a tracking number by email, allowing you to monitor your shipment’s progress. Tracking information may take up to [XX hours] to update after shipment.
5. Delays and Issues
While we strive to meet our estimated delivery times, delays may occur due to external factors beyond our control, such as carrier delays or customs processing for international orders. If you experience any issues with your shipment, please contact our support team, and we’ll do our best to assist.
6. International Shipping
For orders outside India, additional customs fees, duties, or taxes may apply, depending on your country’s regulations. Customers are responsible for any applicable import fees.
7. Contact Us
If you have questions or need assistance with your order, please reach out to us at riverdalenaturals1@gmail.com. We’re here to help and ensure your Riverdale Naturals products reach you smoothly.